FAQ

Registering is designed to be quick. Choose “Sign Up,” enter your basic details, and create a strong password. Use real information from the start—your name, date of birth, and address should match your documents—because this makes verification and withdrawals smoother later. After registration, you can log in immediately and head to the cashier to make your first deposit. If you plan to claim the welcome offer, you’ll enter the bonus code in the cashier before confirming the deposit. If you run into issues (like not receiving a confirmation email), double-check your spam folder and ensure you didn’t mistype your email address. If it’s still not showing, support can help you fix it quickly.

SpinLynx Casino runs a four-tier welcome package that boosts your first four deposits with match bonuses and free spins. The headline first offer is 400% up to €/£2,000 + 200 Free Spins, typically valid for 30 days, with a minimum deposit of €/£20. Each deposit tier uses its own code: 1st deposit: SPIN1 (Free Spins usually on Serengeti Kings) 2nd deposit: SPIN2 (Free Spins often on Drive: Multiplier Mayhem) 3rd deposit: SPIN3 (Free Spins often on Cash-O-Matic) 4th deposit: SPIN4 (Free Spins often on Busters Bones). The standard wagering requirement associated with the welcome package is typically 35x. Always check the promo’s terms inside your account so you know the exact rules that apply to your region and bonus type.

Enter your code in the cashier during the deposit process—before you confirm payment. If the code isn’t entered at the right time, the bonus may not attach to the deposit automatically. A couple of common fixes if the code fails: Make sure the deposit amount meets the €/£20 minimum, confirm the code matches the deposit number (SPIN1 for your first deposit, SPIN2 for the second, etc.), and check whether you already have another promo active. If it still won’t apply, contact support with a screenshot of the cashier screen so they can assist faster.

No-deposit bonuses change often across the industry, and availability can vary by location and account status. At SpinLynx Casino, the most reliable value tends to come from deposit-based promos like the multi-tier welcome package, plus ongoing offers such as cashback and Free Spin Fridays. The best way to confirm what’s active for you is to check the Promotions area inside your account. If you see a no-deposit offer listed there, review the terms carefully—no-deposit promos usually have tighter rules, including higher wagering or lower max cashout limits, compared with deposit bonuses.

A wagering requirement tells you how much you need to play through before bonus funds (and any winnings tied to them) become withdrawable. If your welcome bonus has a 35x requirement, you multiply the bonus amount by 35 to find the target. Example: if you receive a €100 bonus, your playthrough target is €100 × 35 = €3,500 in wagers. Game contribution matters. Slots usually contribute 100%, meaning every €1 wagered counts as €1 toward the requirement. Table games and live casino often contribute little or nothing (sometimes 0% or a small percentage), so they’re usually not the best choice for clearing a slots-focused bonus. Also note the typical bonus conditions: you may have 30 days to complete wagering, and while a bonus is active the max bet is commonly limited to €/£5 per spin/round.

SpinLynx Casino supports a wide spread of deposit methods, including Visa, MasterCard, Bank Transfer, Skrill, Neteller, PaySafeCard, Neosurf, Interac, iDeal, giropay, POLi, Pix, Spei, CASHlib, CashtoCode, and eZeeWallet, plus crypto options like Bitcoin (BTC), Ethereum (ETH), Tether (USDT), Litecoin (LTC), and Dogecoin (DOGE). Supported account currencies include EUR, GBP, USD, and Bitcoin. Availability can depend on your country and bank settings. If your preferred method doesn’t appear in the cashier, it may be restricted in your region or temporarily unavailable. In that case, switching to an alternative (like an e-wallet or crypto) is often the quickest workaround.

To withdraw, go to the cashier, select “Withdraw,” choose your method, enter the amount, and confirm. If you’ve played with a bonus, make sure wagering is completed first—otherwise the withdrawal may be rejected or you may need to forfeit the bonus funds. For smoother payouts, use consistent details: ideally withdraw via the same method you used to deposit (where possible), and ensure your account profile matches your verification documents exactly. If your withdrawal is pending longer than expected, it’s usually due to verification checks, a bonus still being active, or a mismatch in payment details. Support can tell you what’s needed to move it forward.

Verification—often called KYC—is a standard security process used to prevent fraud, protect accounts, and meet regulatory requirements. You may be asked for: Proof of identity (passport/ID card/driver’s license) Proof of address (utility bill or bank statement) Payment verification (depending on method). Submitting KYC early can speed up your first withdrawal. Make sure photos are clear, documents are valid (not expired), and your details match what you entered during registration. If something doesn’t match (like a shortened name or old address), update your profile before resubmitting to avoid delays.

Yes—SpinLynx Casino is built for mobile play, so you can access games, the cashier, and promotions from your phone or tablet using a browser. For the best experience, keep your device updated and use a stable connection, especially for live games or longer sessions. If a game doesn’t load on mobile, it’s often fixed by switching browsers, clearing cache, or disabling ad blockers that may interfere with game windows.

SpinLynx Casino features a large catalog of slots, table games, and other casino content, powered by a deep lineup of studios. Expect popular names such as NetEnt, Pragmatic Play, Play’n GO, Microgaming (Apricot), Novomatic, Hacksaw Gaming, NoLimit City, Relax Gaming, Booming Games, Betsoft, Playson, RubyPlay, Wazdan, Merkur Gaming, Konami, IGT, EGT, and many more. Game availability can vary by country due to licensing and distribution rules, so the exact list you see may differ from another player’s lobby. If you’re searching for a specific title, use the in-site search tool or browse by provider.

Most technical problems come from browser settings or connection hiccups. Start with the basics: refresh the page, switch from Wi-Fi to mobile data (or vice versa), and try another browser. Clearing cache and cookies can also resolve stuck loading screens. If deposits aren’t going through, verify that your card or wallet allows online gaming transactions and that your currency selection matches the cashier option you chose. For crypto deposits, confirm you sent the right coin on the correct network. If you still can’t resolve it, contact support with your device type, browser version, time of the issue, and any error message you saw. That info helps them pinpoint the cause quickly.

If you need help with bonuses, withdrawals, verification, or technical issues, SpinLynx Casino support is available via live chat and email. You can email support@customercarespinlynx.com for account-specific assistance. For the fastest resolution, include your registered email, a short description of the problem, and screenshots where relevant (especially for cashier or bonus-code issues). Avoid sharing full card numbers or sensitive wallet keys—support will never ask for that.

SpinLynx Casino applies standard safety practices designed to protect accounts and transactions, including secure handling of personal data and monitoring for suspicious activity. You can also take simple actions to protect yourself: use a unique password, enable device security, and avoid logging in on shared/public devices. Responsible gambling tools are there to keep play in check—use deposit limits, time reminders, or cool-off breaks if you feel your sessions are getting out of balance. The goal is to keep gameplay fun, controlled, and comfortably within your budget.